Alilo by Muuk | Hotel in Tepoztlán

7.8 (54 Reviews) |   Pet Friendly  4 Bathrooms  11 Guests
Tepoztlan Hotel | Alilo by Muuk

Hotel in Tepoztlan, Tepoztlán

Comfortable Accommodations

Alilo by Muuk in Tepoztlán offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a coffee machine, free toiletries, TV, and views of the pool or mountains.

Exceptional Facilities

Guests enjoy spa facilities, a year-round outdoor swimming pool, terrace, and garden. Additional amenities include a fitness room, hot tub, yoga classes, and free WiFi in public areas.

Dining Experience

The family-friendly restaurant serves Mexican, pizza, and seafood cuisines for lunch. Vegetarian options are available, and the ambiance is both romantic and welcoming.

Convenient Location

Located 53 mi from Benito Juarez International Airport, Alilo by Muuk provides free on-site private parking and a paid airport shuttle service. Highly rated for room cleanliness, staff support, and comfort.

Alilo by Muuk is located in Tepoztlán.

This 17 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Ocean View, Balcony/Terrace, and several others. This is a good star rated property and has over 54 reviews with the average score of 7.8 . Coming to Tepoztlán and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 17 Bedrooms Hotel if you want to learn more about this place in Tepoztlán. These details are authentic, as they are provided by our partner, booking.com.

This Alilo by Muuk in Tepoztlán is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Alilo by Muuk”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet

Facility Overview

Breakfast
  • Bar
  • Coffee house on site
  • Breakfast in the room
  • Restaurant
  • Fruit
  • Wine/Champagne
Parking
  • Parking garage
  • Parking
  • Private Parking
  • Parking on site
  • Free parking
Activities
  • Spa facilities
  • Spa/Wellness packages
  • Neck massage
  • Yoga classes
  • Massage
  • Foot massage
  • Ping-pong
  • Couples' massage
  • Full-body massage
  • Fitness center
  • Public Bath
  • Fitness
  • Spa lounge/Relaxation area
  • Back massage
  • Themed dinners
  • Spa and wellness center
  • Tennis court
Entertainment
  • Board games/Puzzles
General
  • Non-smoking rooms
  • Air conditioning
  • Family rooms
  • Safe
  • Pet friendly
  • Chapel/Shrine
  • Designated smoking area
Guest Services
  • Business center
  • Airport shuttle (additional charge)
  • Daily housekeeping
  • Baggage storage
  • Room service
  • Meeting/Banquet facilities
  • Airport shuttle
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Terrace
  • Picnic area
  • Garden
  • Outdoor furniture
  • Outdoor pool
  • Outdoor pool (year-round)
  • Outdoor fireplace
Security/Safety
  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • Key access
  • CCTV in common areas
  • CCTV outside property
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Swimming pool
  • Heated pool
  • Beach umbrellas
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
7.42
Location:
7.94
Staff:
8.59
Facilities:
8.58
Comfort:
8.93
Cleanliness:
8.87
Jagoda
Mar 2, 2026 08:00:00 AM
Review Score:   10
Poland
Reviewer Type: Couple
Travel Purpose: leisure
Positive: We really liked our room, beautiful, spacious, clean and pretty. And the crew working there- amazing, very helpful and nice !
Negative: I don’t think there’s anything I can name that I didn’t like about it.
Summary: Beautiful hotel with amazing crew
See All Reviews

Room Arrangement

Room Info Facilities
Standard Suite
Room Type: Suite
Room Size: 24 m2
1 King bed(s) Bed
Standard Suite

General

Safety deposit box, Air conditioning

Media & Technology

TV, Flat-screen TV, Telephone

Bathroom

Private bathroom, Free toiletries, Toilet paper, Body soap, Towels, Shampoo, Toilet, Conditioner

View

Pool view

Kitchen

Coffee machine

Bedroom

Linens

Food & Drink

Bottle of water

Room amenities

Non-feather pillow, Socket near the bed
Presidential Suite
Room Type: Suite
Room Size: 30 m2
2 Queen bed(s) Bed
Presidential Suite

General

Safety deposit box, Air conditioning

Media & Technology

TV, Flat-screen TV, Telephone

Bathroom

Private bathroom, Hairdryer, Free toiletries, Toilet paper, Body soap, Towels, Shampoo, Toilet, Conditioner

Kitchen

Coffee machine

Bedroom

Linens

Food & Drink

Bottle of water

Room amenities

Non-feather pillow, Socket near the bed
Standard Double Room
Room Type: Double
Room Size: 12 m2
1 Full bed(s) Bed
Standard Double Room

General

Safety deposit box, Air conditioning

Media & Technology

TV, Flat-screen TV, Telephone

Bathroom

Private bathroom, Free toiletries, Toilet paper, Body soap, Towels, Shampoo, Toilet, Conditioner

Kitchen

Coffee machine

Bedroom

Linens

Accessibility

Entire unit located on ground floor, Entire unit wheelchair accessible

Food & Drink

Bottle of water

Room amenities

Non-feather pillow, Socket near the bed
Deluxe Suite with Spa Bath
Room Type: Suite
Room Size: 30 m2
1 King bed(s) Bed
Deluxe Suite with Spa Bath

Food & Drink

Bottle of water, Minibar

Bathroom

Private bathroom, Hairdryer, Spa tub, Free toiletries, Shower, Bath or shower, Toilet paper, Body soap, Bath, Towels, Shampoo, Toilet, Conditioner

General

Safety deposit box, Tile/marble floor, Air conditioning

Media & Technology

TV, Flat-screen TV, Telephone

Activities

Hot tub

Outdoors

Terrace, Balcony

Living Area

Sofa

View

Mountain view, Landmark view, View

Kitchen

Coffee machine

Bedroom

Linens

Entertainment & Family Services

Books, DVDs, or music for children

Room amenities

Non-feather pillow, Socket near the bed

FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Alilo by Muuk starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Alilo by Muuk has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Alilo by Muuk starts from $339 per night with includes Sports/Activities, Wellness Facilities, Ocean View, Balcony/Terrace, Spa, Entertainment, View, Transportation/Shuttle, Fireplace, Bar, Parking, Pet Friendly, Designated Smoking Area, Oceanfront, Security/Safety, Business Services, Restaurant, Breakfast, Air Conditioner, Pool, Guest Services, Child Friendly, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alilo by Muuk has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Alilo by Muuk indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.